Return of goods
 

**General Terms and Conditions**

 

Welcome to the Honey Energy OÜ e-store! To make your shopping experience smooth and enjoyable, we have developed the following general terms and conditions that apply to all customers of our e-store.

 

1. **General Terms and Conditions**

- These general terms and conditions apply to all purchases made in the online store.

- Honey Energy OÜ reserves the right to change the terms and conditions without prior notice. Changes will be published on the e-shop page.

 

2. **Products and prices**

- All products and prices are listed including VAT.

- Honey Energy OÜ reserves the right to change the product range and prices without prior notice.

 

3. **Order**

- Placing orders in the online store is done through the shopping cart and checkout system.

- An order confirmation will be sent to the customer by email to confirm the order.

 

4. **Payment**

- Payment methods: credit cards, bank transfers and e-payment solutions (e.g. PayPal, Swedbank Link).

- The order is considered confirmed when the payment has been received into the account of Honey Energy OÜ.

 

5. **Delivery and Delivery**

- The goods will be delivered within Estonia within 2-5 working days.

- International deliveries may take longer and additional shipping costs will apply.

 

6. **Returns and right of return**

- Customers have the right to return the goods within 14 days of receiving them.

- The returned item must be in its original packaging and unused.

 

7. **Privacy and data protection**

- Customer personal data is used only to fulfill the order and provide a better shopping experience.

- Honey Energy OÜ complies with all personal data protection laws and regulations.

 

8. **Contact**

- If you have any questions or need help, please contact our customer service: info@honeyenergy.ee .